Privacy Policy

Effective Date: August 30, 2025

At Cartels by Jiya, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase. By using our site, you agree to the practices described below.

1. Information We Collect

When you interact with Cartels by Jiya, we may collect:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: Login credentials if you create an account on our website.
Order Information: Details of your orders, including products purchased and delivery preferences.
Device & Usage Data: IP address, browser type, device type, pages visited, and activity on the website.
Marketing Preferences: Your preferences regarding newsletters, offers, and promotions.

2. How We Use Your Information

We use your data to:

Process and fulfill orders.
Communicate with you regarding your orders, account, and customer support inquiries.
Improve our website, products, and services.
Send promotional emails or offers, if you have opted in.
Prevent fraudulent transactions and ensure security.

3. Sharing Your Information

Cartels by Jiya will never sell your personal information. We may share your data only with:

Service Providers: For payment processing, shipping, email communications, and website hosting.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience.
Analyze website traffic and behavior.
Serve personalized content and promotions.

You can manage cookies through your browser settings, but some features of the site may not function properly if cookies are disabled.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

Access and update your personal information.
Opt out of marketing communications.
Request deletion of your data, subject to legal and business obligations.

To exercise any of these rights, contact us at: support@cartelsbyjiya.com

7. Third-Party Links

Our website may contain links to third-party websites. Cartels by Jiya is not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the site constitutes acceptance of any updates.

9. Contact Us

If you have questions or concerns about your privacy, please contact us at:

Cartels by Jiya
Email: support@cartelsbyjiya.com
Address: Mumbai, India