Shipping Policy
No Returns. No Refunds
Due to the exclusive and curated nature of our jewelry, Cartels by Jiya does not accept returns or issue refunds. Every piece is final sale — handpicked, quality-checked, and packed with intention.
Online Payments Only
We currently accept online payments only.
Cash on Delivery (COD) is not available. Orders must be prepaid to confirm processing.
Pan-India Shipping
We ship across all regions of India. Shipping timelines may vary depending on your location, but we aim to dispatch all orders within 3–5 business days.
Shipping Charges
Additional shipping charges apply and will be calculated at checkout.
Shipping fees are waived only during special promotions or exclusive offers — keep an eye out!